Telemarketer (Sales agent) for

Full Time
Jan 09, 2019

Job Overview

General Purpose

Find and contact businesses and individuals by telephone in order to promote and sell SEO services we offer, receive orders, gather information, verify details.

Main Job Tasks and Responsibilities

  • Contact businesses and private individuals by telephone to promote SEO services

  • Solicit orders for goods and services over the telephone

  • Explain the service to potential customers

  • Deliver scripted sales pitch to the customer

  • Adjust scripted sales pitch to meet needs of specific individuals

  • Provide pricing details

  • Handle customer questions

  • Obtain customer information including names and addresses

  • Record customer details including reaction to the product or service offered

  • Receive orders over the telephone

  • Input order details into the computer system

  • Record customer details and details of transaction

  • Confirm orders placed with field sales representatives

  • Obtain contact details of potential customers from sources including telephone directories and purchased lists

  • Schedule appointments for sales staff to meet prospective customers

  • Conduct customer and marketing surveys

  • Answer telephone calls from potential customers who are responding to advertisements

  • Contact customers to follow up on initial interaction

Education and Experience

  • Knowledge of sales and marketing principles and strategies

  • Relevant work experience in sales, marketing, promotions or telemarketing

  • Product knowledge

  • Proficiency in relevant computer applications

  • Requirement to use TRELLO as a project management system

  • Requirement to use Zoho as CRM

  • Requirement to use Ringcentral as calling system to receive and make calls.

Key Competencies

  • Communication skills

  • Information gathering and management

  • Persuasiveness

  • Adaptability

  • Initiative

  • Tenacious

  • Resilient

  • Negotiation skills

  • Stress tolerance

  • High energy levels

  • Self motivation

Skills Required

  • Speaking
  • Translation
  • Writing
  • Affiliate Marketing
  • Classified Ads Marketing
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • Social Media Marketing
  • Telemarketing

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