I need somebody to look after my customers via email .
We run a food intolerance testing company online . 90% of the emails are very straight forward and there are templates to handle them .
10% can be tricky and require a good understanding of foods and nutrition and may involve research to find the answers if need be .
PLease demonstrate you customer service skills as well as your knowledge of nutrition .
The job currently takes around 3/4 hours per day 7 days per week.
You will be required to work in uk time doing 1-2 hours around 10am uk time and 1-2 hours 6pm uk time 7 days per week.
There will also be some small weekly / daily tasks