Customer Service Representative, Email support

Expected Salary:
$400.00/month
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Age
29
Gender
Female
Contact Number
Member Since
May, 2018
Education
Bachelors Degree
Experience
5

Top Skills

Phone Support

Customer Support

Email Support

Summary

Hello! some of my friends just call me Rose for short. I am currently working in a BPO Company as a customer service agent. Some of my tasks are doing inbound mostly outbound calls to our customers, we're also sending and receiving emails from them. As i am a level 3 agent, we used to deal with customer's complaint, doing investigations and proving them the outcome or resolution that we're able to come up with. I also had a few experience with sales and technical support. Aside from my almost 5 years experience in a BPO company, i also used to worked in a restaurant and bank as a money sorter. I can easily get into new things, well at first i might be asking how, but that's my way of learning. I graduated as a teacher and proud to say that i have also passed our board exam. Since i am a breadwinner of the family, so i looked after an easy money jobs that's why i ended up in a call centre industry. I don't have issues with reliability and i can work with less supervision.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Quality Assurance

Customer Service and Admin Support

Tech Support
Phone Support
Email Support
Customer Support

English Skills

Speaking
Writing

Marketing and Sales

Telemarketing

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