Technical Support and Customer Support Specialist

Expected Salary:
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Contact Number
Member Since
May, 2018
Bachelors Degree
9 years

Top Skills

Phone Support

Tech Support

Email Support


I have been working since 2004 related to the field of Customer Service, technical support, Inbound sales and IT helpdesk with Alorica Phils, Sykes Asia, 77 Global Services, Comodo Phils and Shore Solutions company.

I am proud to say that I am skilled and well knowledgeable in Customer handling, Appointment Setting, Technical Support, Outbound Caller, and Sales. I also have knowledge and background in MS Office, Open Office, Ring Central, Website creation using CPanel, Network Configuration, VPN, FreshDesk, LiveChat, Formilla, FileZilla, CyberDuck, TimeDoctor, HubStaff, Magento, ECOM Solutions, EcomDash, BigCommerce, Shopify, TeamViewer, UltraViewer, WebRoot GSM, TrendMicro, Comodo IS, CRM, Siebel and SalesForce.

In line with this, I was promoted to a Shift Lead in June 2015 and/or was commended for being the top sales in April 2015 by selling $8,000. On the other hand, I enjoy and love watching sports games like NBA, any GrandSlam Tennis such US Open, Wimbledon, Australian Open and French Open, I also play Android games such Crisis Action because you get to play against or with other nationality.

I was able to experience working at home in 2016 from May to September for a credit card processing company name United Payment Solution and only this year that I was able to work full time at home with 3 separate companies like Reissi Empire LTD, Night Owl Computer, and PriceDuck LLC but aside from these companies, I was able to work as a part-time credit card processor with Proceed Pay and Astral Energy as an appointment setter from March to December.

You should hire me because I can do the work and deliver exceptional results. I will fit in beautifully and be a great addition to the team. I possess a combination of skills and experience that is really needed for this job. Hiring me will make the project look smart and make our life much easier.

Skill Rating

Admin & Office (Virtual Assistant)

Data Entry
Email Management
Appointment Setter
Admin Assistant


Amazon Product Ads
Facebook Ads

Customer Service and Admin Support

Email Support
Customer Support
Content Moderation
Community Forum Moderation
Tech Support
Social Media Moderation
Phone Support

English Skills

Tutoring Teaching

Finance and Management (Virtual Accountants)


Graphics and Multimedia

Web page Design

Marketing and Sales

Craigslist Marketing
Sales Representative
Mobile Marketing
Lead Generation
Email Marketing
Classified Ads Marketing
Affiliate Marketing
Facebook Marketing

Software Development / Programming

Desktop Applications



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