I have been a customer support expert for more than 5 years. I have dealt witj Inbound Customer Service and Outbound Sales campaigns.
I have ample experience with Amazon and Shopify. I have a wide understanding of the e-commerce world and an in depth knowledge of its works and processes. I have worked with US, Canadian and Australian clients.
I know how to navigate and use Zendesk, Salesforce and Freshdesk.
I am fluent in English, both in oral and written mediums.