Virtual Assistant

Expected Salary:
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Contact Number
Member Since
May, 2018
Bachelors Degree
8 years

Top Skills

Phone Support

Email Management

Customer Support


I have been in the BPO Industry for 8 years. In that 8 years, I have been promoted from a Customer Experience Agent to Floor Support to Manager On Duty to Team Leader, to Operations Supervisor and to Performance Manager. When I was an Operations Supervisor, I have created and revamped processes that helped our Operations function daily. I have also engaged myself in Client meetings and calls while managing my 15 Team Leaders and 20 Workforce Management Team. From my last position as a Performance Manager, I have closely worked with my Sales Team, Digital Account Specialists and Builders to ensure that we have delivered exceptional Customer Service to our Clients.

With this experience, I know that I can be a contributor to your Company but also taking into consideration the new knowledge that I will be learning from you.

Skill Rating

Admin & Office (Virtual Assistant)

Recruitment Assistant
Personal Assistant
Appointment Setter
Email Management
Data Entry
Admin Assistant

Customer Service and Admin Support

Email Support
Customer Support
Tech Support
Phone Support

English Skills

Tutoring Teaching

Marketing and Sales

Social Media Marketing
Lead Generation
Email Marketing
Sales Representative

Professional Services

Medical Services

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