Customer Care Professional

Expected Salary:
$500.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
30
Gender
Female
Contact Number
Member Since
May, 2018
Education
Bachelors Degree
Experience
Customer Service 6 years,Sales 2 years

Top Skills

Phone Support

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Customer Support

Summary

I have been in the customer service industry for six years and I have handled inbound and outbound calls for US financial and healthcare accounts. I also worked overseas for about a year, where I have acquired my background in sales with experience in telemarketing and face-to-face client interaction.

There are a lot of skills that I have acquired from my past and most recent organization, first, my multi-tasking skills were proven for doing the task of an email and chat support simultaneously. I also learned how to manage a large volume of calls without compromising my accuracy and the service that we provide. My attention to detail is also an edge because we are documenting concerns/cases the same manner with what the health care facilities are doing. My experience in Telemarketing enhanced my skills in persuasion and the ability to make a solid value proposition.

Skill Rating

Admin & Office (Virtual Assistant)

Event Planner
Email Management
Data Entry
Admin Assistant
Recruitment Assistant
Personal Assistant
Appointment Setter
Travel Planning
Transcription
Research
Quality Assurance
Project Coordinator
Human Resource Management

Advertising

Bing Ads
Amazon Product Ads
Media Buys
Google AdWords
Facebook Ads

Customer Service and Admin Support

Email Support
Customer Support
Content Moderation
Community Forum Moderation
Tech Support
Social Media Moderation
Phone Support

English Skills

Writing
Tutoring Teaching
Translation
Speaking

Professional Services

Medical Services

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