Customer Service / Virtual Assistant

Expected Salary:
Negotiable
Employment Type:
Freelance
Facebook Connected
Public ID Verified

Basic Information

Age
32
Gender
Female
Contact Number
Member Since
June, 2018
Education
Bachelors Degree
Experience
Customer Service - 5 yrs | Online Teaching - 9 yrs

Top Skills

Phone Support

Customer Support

Email Support

Summary

I've worked as a customer service associate for a Canadian company for about 5 years. In this company I've worked with three departments (Service, Billing and Moves). As an organized and detailed worker, I follow instructions carefully and I avoid making a mistake as much as possible. My job in this company trained me to be focused on every little detail.

I've been working now as an English Online Teacher for Koreans and Taiwanese students for about 9 years. Due to this job, my listening, data-gathering, researching and analyzing skills have improved a lot. Moreover, I'm sensitive with my clients/students needs. I want a smooth-running working life which made me a very efficient worker when it comes to remembering details and keeping up with deadlines.


SKILLS

  • Customer Oriented
  • Good Listener
  • Above average English speaking skill
  • Knowledgeable on Microsoft Office
  • Knowledgeable on internet research
  • 60 wpm Typing Speed with high accuracy
  • Punctual and easily Trained
  • Highly intetested on computer programs and technology

Skill Rating

Admin & Office (Virtual Assistant)

Email Management
Research

Customer Service and Admin Support

Email Support
Customer Support
Phone Support

English Skills

Tutoring Teaching
Writing
Translation
Speaking

Writing

Creative Writing
Editing Proofreading

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