I am Dianne Sarah Ferrer. I am from Manila Philippines. Currently I am working as a part time Online English Tutor. I improve the English reading, writing and speaking skills of students of diverse ages and backgrounds. I tailor lessons for students whose native languages and English-speaking abilities are varied. Other than that I give some advices to students on how to improve their English skills and capabilities. Also I worked as an Credit and Collection Clerk for 4 months. I monitor and post check collections, customer deposit and advance payment in accordance t the customer’s instruction via provisional receipt. Generate and distribute collection forecast to DSS’ and SE’s. Monitor submission of EWT cert. Ensure that trade receivable remains within “good/ “fair” trade receivable grade and that appropriate corrective action is commenced on customers “stretch”/ “delinquent” account. Work with DSS and/ or SE’s clearing collectibles, “hanging amounts” and other customer issues. Ensure compliance of the DSS’ and or SE’s to their commitment particularly those that were considered in the approval of “accepted”/”documented” exceptions. Validate the accuracy of prompt payment discounts being claimed by customers and follow through on the resolution of discrepancies if any. Ensure completeness of PR used and unused. Other than that, I had been a Sales Consultant for 7 months. I ensure that target prospect per month is met, attend to all sales documentation and requirement, submit regular sales performance report to sales supervisor or team leader, attend relevant training and development programs and perform other functions as may be directed by the sales supervisor, GSM and general manager. In addition, I worked as an Administrative analyst/ specialist for 5 years. I arrange schedules of appointments and meetings of Division Head, coordinate with concerned offices on received queries and complaints of customers, maintain systematic file of documents, assist division head in preparation of report and presentation materials. Also I prepare Division Head’s cash disbursement. I process Request of Payments, Contractor’s Billings, Purchase Requisition and Personnel Timekeeping, provide administrative reports using SAP software to Division Head. Aside from these tasks I still perform Admin Analyst’s duties and responsibilities. Also I worked as a Teller/ New receive/verify check deposits, cash deposits, check encashment, withdrawals and payments for Bir, SSS and Philhealth companies. Also, I accept payments from products and services that the bank offers such as (GC, MC, CC, and SDB rentals). I compile information about new accounts, inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit, investigate and correct errors upon customers' request, according to customer and bank records, execute wire transfers of funds and perform foreign currency transactions and sell traveler's checks.