I have a Bachelor's degree in Information Technology and 12 years+ work experience in BPO. I worked as a Telephone Banker, Collector and through determination and hard work I got promoted as a supervisor. I have experience in setting appointments for a timeshare company and inbound sales representative for a known computer company. I am all about discipline, details, deadlines and can easily follow instructions. I am proficient in MS Office and a host of other applications. I have excellent communication and people and organisational skills. I have the ability to multitask and can work under pressure.