I've done a bit of re-writing blogs and technical (manual) writings before; ranging from a lottery website to a VPN provider. I also have basic knowledge with Photoshop and Wordpress. I am a skilled email support representative. I worked intensively for a client who sells inventory management software based in UK. In my email support experience, I have used Zendesk and Helpscout. I have also experienced using Zopim (if I'm not mistaken, it's now known as Zendesk chat) in some of my chat support stint. I was also able to upload products in a Magento store for a client who sells baby products online.
I have also a 2 years experience as VA to a London-based lingerie subscription company. Tasks ranges from email customer support, order management and email marketing.
Additionally, I had 1 year experience with data entry, email management and research for a client who offers Christmas Gifts baskets, toys, clothes etc.). We worked on sourcing possible customers, talking to them through Webmail. Email blasting through MailChimp. I also experienced email management for an small Australian client that offers furniture online. Answering inquiries and processing orders at the same time. Transcription of an English recording for an inventory software. Length ranging from 2-20 minutes. These are the various set of skills that I want to use working online.
I have 2 years various experience with English. Lately, I tutored Koreans in a small company, working from 2PM to 11PM. Prior to that, I experienced two months of phone customer service. The client is a satellite radio installed in cars of boats. I belong to a team who receive calls and resolve issues as soon as possible. Few writing stints for clients ranging from a lottery website to a VPN provider. Word count from 300-1500 words. I check my work using Copyscape.
I envision working in a long-term, stable job with you.
I aim to enhance my skills while helping you build your business.