Learning and Development Expert

Expected Salary:
$850.00/month
Employment Type:
Full Time
Public ID Verified

Basic Information

Age
28
Gender
Male
Contact Number
Member Since
October, 2018
Education
Bachelors Degree
Experience
3 years+

Top Skills

Customer Support

Email Management

Phone Support

Summary

Experienced Sales Trainer with a demonstrated history of working in the outsourcing/offshoring in Customer Service, Management, Training & Development, Outbound Marketing, Instructional Design, and Graphic Design. Strong sales and performance management experience. I've created multiple data with strategies on improving a specific and targeted key performance indicator. Being proactive and creating a lot of initiatives to help in increasing performance is part of my expertise. I have an advanced skill on MS office (word/excel/PPT). I also do graphic design during my free time. I've designed multiple training curriculum, huddle guides, posters, email and social media communications from my previous employer. Lastly, I got a good attention to details and I never create problems, I solve them. I've worked as a Sales Trainer for a BPO company supporting a US account for over 2 years. Part of my roles and responsibilities there was to train and recruit new hires; 1 week of English and Communications skills, and 3 weeks of Product training, ensuring that all new hires will get all the Sales skills that our clients are looking for and to have them be endorsed to Operations.

Skill Rating

Admin & Office (Virtual Assistant)

Quality Assurance
Research
Admin Assistant
Email Management
Human Resource Management

Customer Service and Admin Support

Phone Support
Customer Support

English Skills

Speaking
Writing

Graphics and Multimedia

Graphics Editing
Logo Design
Recording Audio
Video Editing

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