Experienced Sales Trainer with a demonstrated history of working in the outsourcing/offshoring in Customer Service, Management, Training & Development, Outbound Marketing, Instructional Design, and Graphic Design. Strong sales and performance management experience. I've created multiple data with strategies on improving a specific and targeted key performance indicator. Being proactive and creating a lot of initiatives to help in increasing performance is part of my expertise. I have an advanced skill on MS office (word/excel/PPT). I also do graphic design during my free time. I've designed multiple training curriculum, huddle guides, posters, email and social media communications from my previous employer. Lastly, I got a good attention to details and I never create problems, I solve them. I've worked as a Sales Trainer for a BPO company supporting a US account for over 2 years. Part of my roles and responsibilities there was to train and recruit new hires; 1 week of English and Communications skills, and 3 weeks of Product training, ensuring that all new hires will get all the Sales skills that our clients are looking for and to have them be endorsed to Operations.