I've been in a BPO industry for almost 11years, I experienced inbound support and have skills especially customer concerns. I know Microsoft Word and Excel pretty well. I also work on a Bank UK account as a transition manager from old to the new platform, I also send emails to update the clients status and I need to escalate their concern. Were handling wealth clients. I know how to send report for our admin task such as break schedule, auxes, and the complete stages of our clients. I can work individual with less supervision but provided to give instruction. I worked in telecommunications company like T-mobile, i handle billing issue, activation, ordering a new phone, troubleshooting and insurance replacement. I want to work on a flexible time whenever possible. I want a job where i can help you to build your business.