Technical, Sales & Customer Service Expert

Expected Salary:
Negotiable
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
40
Gender
Female
Member Since
November, 2018
Education
Associates Degree
Experience
more than 13 years

Top Skills

Human Resource Management

Speaking

Customer Support

Summary

I've been working in the BPO industry for more than 13 years which includes sales, technical, financial, mortgage, real estate and customer service accounts. I started as an associate and was promoted 2005 as Product Facilitator(voice, chat and email support), I was rocking the training department for almost 9 years then I transferred to Operations.

OTHER SKILLS: • Knowledgeable In the training life cycle • Some Knowledge with BPO hiring process • I can launch new programs or process for the company • Excellent interpersonal, presentation, public speaking skills and a good sense of humor • Can handle multiple and shifting priorities • More than nine years of demonstrated experience in training/facilitation • Three years experience in handling people under the Operations department • Computer skills: MS Office applications and web navigation able to create trackers in excel or creating PPT presentation)

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Quality Assurance
Personal Assistant
Recruitment Assistant

Customer Service and Admin Support

Phone Support
Tech Support
Customer Support
Email Support

English Skills

Tutoring Teaching
Speaking
Writing

Marketing and Sales

Sales Representative

Professional Services

Real Estate Services

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