Project Manager | Property Manager of VAs

Expected Salary:
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Member Since
December, 2018
Bachelors Degree
11 years in Customer Service Industry

Top Skills



Customer Support


My skills are the following but not limited to what I can do:

Virtual Assistant Side:

  • Manage contact lists and customer spreadsheets
  • Maintain a calendar and set up meetings
  • Make travel arrangements for clients or for myself if needed a face to face appointment
  • Prepare, collate and ship proposals and meeting materials
  • Set up appointments and build rapport with my clients
  • Send out requested information to customers
  • Handle client inquiries by phone, e-mail and live chat support
  • Specialized Internet research; Market research
  • Industry knowledge in technology, financial services, law or health care
  • Drive and determination to see clients succeed
  • Ability to work as part of a team and also lead a team
  • Excellent customer service skills
  • Basic understanding of business operation, including budgeting, creating business and marketing plans, contracts and agreements and time management
  • Willingness to admit and correct mistakes
  • Good organizational skills
  • Good spelling, grammar and punctuation skills
  • I make sure I exceed the goals
  • I am never late or absent for work

Property Management side:

  • I take care of messages with very minimal response rates
  • I take care of the calendar management for cleaning
  • I coordinate with ground support for any issue/s that arise
  • I take care of scheduled messages for check in and check out
  • I make sure that rules are being complied with especially with smoking
  • I take care of billing issues too and give discounts when needed depending on which season we're in
  • I am never absent or late at clocking in and working
  • I set up listings in platforms such as Airbnb, TripAdvisor, HomeAway, 9flats, Wimdu and many more.
  • I take care of prices using smart pricing and PriceLabs.
  • I make sure calendars (iCals) are synced to prevent over-bookings.
  • I know how to use Guesty and put up properties on it.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Project Coordinator
Appointment Setter
Personal Assistant


Google AdWords
Media Buys
Amazon Product Ads
Bing Ads
Facebook Ads

Customer Service and Admin Support

Tech Support
Social Media Moderation
Phone Support
Email Support
Customer Support
Content Moderation
Community Forum Moderation

English Skills

Tutoring Teaching

Finance and Management (Virtual Accountants)

Business Plans
Strategic Planning

Graphics and Multimedia

Video Editing

Marketing and Sales

Sales Representative
Lead Generation
Email Marketing
Social Media Marketing

Professional Services

Medical Services
Real Estate Services

Project Management

Writing Project Management
Other Project Management
Marketing Project Management


Creative Writing
Web Content Writing
Ghost Writing
Editing Proofreading

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