Greetings! I am Efren, I started working in the Call Center Industry since 2013, I am experienced in Customer Service, Technical Support, Sales and Billing Related issue. As a call center associate, it is given that we encounter complex issues and irate consumers so with that being said, I am confident that no matter what task is given to I am sure that I can work on it the best I can. I was part of a program which we were supporting one of the biggest telecom in the US. I was a representative for a few months and got promoted as a Subject Matter Expert. If given the chance to work with you, I will make sure to put my 100% dedication, love and effort towards my work. If you wish to contact me and know more about me, I can be reach via Skype : Thanks!