Customer Service, Virtual Assistant

Expected Salary:
$400.00/month
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Age
27
Gender
Female
Member Since
December, 2018
Education
High School Diploma
Experience
4 years

Top Skills

Data Entry

Email Management

Admin Assistant

Summary

I started working as a Customer Service Representatice/ Technical Support since year 2012. My first experience was with Convergys I was handling inbound calls from US based costumers. We are responsible for handling customer support and answering their queries regarding the HR software that the company markets. We also provide technical support if they will encounter problem with the software, specifically the payroll sytem.

I've worked with Telstra an Australian based telecommunication company for almost 3 years as a Customer service and Technical support representative. We are responsible for handling customer support specially if they have some disputes and complaints about their bill since I am with the Postpaid Mobile support. We also do basic troubleshooting if they have any issue with the network before we transfer to Level 2 Technical support.

Based on my experience, I will assure you that i have a very strong customer service experience. I am also very keen with my work. I always finish my job before the deadline. I am very hardworking. I am also quite familiar with MS Word, PowerPoint and Excel.

Skill Rating

Admin & Office (Virtual Assistant)

Data Entry
Admin Assistant
Email Management

Customer Service and Admin Support

Email Support
Customer Support

Professional Services

Legal Services
Architectural and Engineering Services
Real Estate Services
Medical Services

Project Management

Writing Project Management
Software Development Project Management
Web Development Project Management
Other Project Management
Marketing Project Management
Design Project Management

Software Development / Programming

Android development
Python
Game development
iOS development
Software QA Testing
ASP.NET
C#
Ruby on Rails
Desktop Applications

Web Development

Joomla Development
Drupal Development
Javascript
Mysql
PHP
Wordpress Development
ClickFunnels
Shopify
Magento
Laravel

Webmaster

Joomla
HTML
Google analytics
Ecommerce / Shopping Carts
Drupal
CSS
Cpanel
Content Management
Wordpress
Webmaster Tools
PSD to HTML
Managing Servers

Writing

Creative Writing
Copywriting
Blogging
Web Content Writing
Technical Writing
Ghost Writing
Editing Proofreading

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