I am currently employed as a workforce monitor, a single parent and looking for a home based job to be able to take care of my 2 children while productively working at home. I have mastered multitasking skills like for example, answering phone calls while processing reports or sending emails. I also have customer experiences background with several accounts such as a telecom account, US banking and an UK directory assistance account. I am knowledgeable in Microsoft Outlook, excel and word. Scheduling, entering data and real time monitoring are my expertise. I value integrity, can work with minimal supervision and highly efficient once fully trained and taught.