Hello,

I truly believe that I am the right fit for the business because I have a great experience working with a Shopify store for almost 2 years. As a Shopify manager, my tasks included order fulfillment, content writing, inventory, supplier liaison, website editing, organizing collection, creating promotion/discount code, customer support (phone/email/chat), importing products using Oberlo or Dropified from Aliexpress, Logistics, Social Media Management (Facebook, and Instagram). Along with my Shopify experience, I also handle Ebay seller account where I handle customer support, eBay listing, and running eBay campaign. I also have experience working as an email support in Amazon Seller FBA, my task includes, working with logistics and securing Amazon warehouse for the supplies.

In addition, prior my home-based experience (eCommerce), I was also a customer support in a BPO industry where I directly work to some of the biggest company in the US, Metlife, and Interflora. In my 3 years experience as a customer support, I must say that I acquired the professional level as CSR, I handled Chat support, Phone, Email, and Live Chat).

I am very familiar on using Google Drive where I saved my files, I used Google Spreadsheets to create my monthly/weekly report, I used Slack/Skype as the communication tool for my previous client and with my colleague, but for customer support, we used Tagove instead of Zendesk. I am more than willing to learn and use other application.

To sum up, my experience and skills are my edges why I am the best fit for the job position. Moreover, my passion and integrity towards work are my core values which I always imply with every task I am working.