Experienced young professional with a demonstrated working history when it comes to information technology and services industry. Skilled in terms of software, hardware and network troubleshooting. Strong knowledge in media, information, communication and technology. He studied at the University of the Philippines.
Skills & Knowledge: • Has an above average troubleshooting skills in hardware and software • Proficient in Office 365: MS Excel, MS Word, Sharepoint • Proficient in Infrastructure Services: Active Directory, MS Server, Citrix, VMWare • Knowledgeable in coding such as HTML 5, CSS 5, MySQL, MS SQL • Knowledgeable in Ticketing system such as JIRA, ManageEngine, ServiceNow • Experience in ITIL-based processes Service Management, Incident Management, Problem Management, Operations Management)