Customer Service Representative

Expected Salary:
$200.00/month
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Age
29
Gender
Female
Member Since
December, 2018
Education
Bachelors Degree
Experience
7

Top Skills

Speaking

Customer Support

Phone Support

Summary

I've been with BPO industry for 7 years now preferably on telecommunication type of account such as cable, internet, home phone and mobile service. I was an intern supervisor for 6 months - I was not able to write a contract as a supervisor because our account closed and I changed company. I manage 20 agents in my team which were new hires so it was a little bit challenging for a supervisor trainee like me. Though this develop my skills in managing people and develop them to their potential by identifying their best asset and skills then provide them task that will hasten it, and coach them as a touch base on how they are doing so far. In my current job, I am with healthcare insurance handling Over 65 plans, which just develop and extend my patience, and made more open minded in doing my everyday task and dealing people around me.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance
Research
Transcription
Travel Planning
Appointment Setter
Personal Assistant
Recruitment Assistant

Customer Service and Admin Support

Tech Support
Customer Support
Email Support
Phone Support
Social Media Moderation

English Skills

Tutoring Teaching
Speaking
Translation
Writing

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