Operations Manager

Expected Salary:
$900.00/month

Employment Type:
Part Time

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Basic Information

Age

Gender

Female

Member Since

December, 2018

Education

Bachelors Degree

Experience

Top Skills

Speaking

Translation

Tutoring Teaching

Summary

ACCOUNTS HANDLED: American Express - Escalations / Operations / Assistant Team Lead / Voice

Earthlink (ISP) - Tech Support / Quality / Voice

Dell - Software / Hardware / Tech Support / Customer Service / Order Processing / After Sales Issues / Operations / Management / Escalations / Logistics / email / voice

Comcast (phone, internet and cable) - Tech Support / Customer Service / Operations / Senior Team Lead / Management / CSAT Manager / voice

(online retail) - Customer Service / Tech Support / Service Delivery Manager / Order Processing / Escalations / voice / email

BingAds (Microsoft) - advertising / marketing / optimization of ads / keyword expansion (including negative keywords update) / chat / back office / Operations Manager

All includes P&L / EBIT management and reporting Staffing and queue management Upskill and Training Quality Client Services MS Office (excel, word, powerpoint) - Advanced level

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant

Data Entry

Email Management

Event Planner

Human Resource Management

Project Coordinator

Quality Assurance

Research

Transcription

Travel Planning

Appointment Setter

Personal Assistant

Recruitment Assistant

Advertising

Google AdWords

Amazon Product Ads

Bing Ads

Customer Service and Admin Support

Tech Support

Customer Support

Email Support

Phone Support

English Skills

Tutoring Teaching

Writing

Speaking

Translation

Project Management

Other Project Management