Process Associate, Virtual Assistant

Expected Salary:
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Not Specified
Member Since
December, 2018
Bachelors Degree

Top Skills

Data Entry




I have been a Call Center Agent since 2016 and I have been with 3 companies now. In the year 2016, I was a reservation specialist in Interglobe Technologies from April to December, I stayed for 8 months with IGT. I book plane tickets for domestic which is within US only but most of the time I handled flight rescheduling for delayed flights. And then year 2017, I was a Technical Support in VXI Global Solutions, I handled Comcast account an internet, phone and cable company, so basically we just fix their internet, phone and cable connection and we are selling too, we have sales quota that we need to meet. And now I am currently working in Optum, it is a healthcare insurance company for UnitedHealth Group. I am responsible for giving the information that the providers need such as the benefits, coverage of the member's plan, creating referrals, creating authorization for a certain procedure and I am handling claims too. I love what I am doing now with Optum it is just that they are releasing human like robots now and I think my current company has a plan on having one and I know they can afford that. I just want to be prepared just in case that they are going to buy robots already.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance
Travel Planning
Recruitment Assistant
Personal Assistant
Appointment Setter


Bing Ads
Media Buys
Google AdWords
Facebook Ads
Amazon Product Ads

Customer Service and Admin Support

Social Media Moderation
Community Forum Moderation
Content Moderation
Customer Support
Email Support
Phone Support
Tech Support

English Skills

Tutoring Teaching

Graphics and Multimedia

Shirt Design
Recording Audio
Video Editing
Logo Design
Print Design

Marketing and Sales

Social Media Marketing
Email Marketing
Mobile Marketing
Sales Representative

Professional Services

Medical Services
Real Estate Services


Ghost Writing
Technical Writing
Creative Writing
Web Content Writing
Editing Proofreading

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