Experienced Customer Service Rep and Tech Support

Expected Salary:
$800.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
35
Gender
Male
Member Since
December, 2018
Education
Bachelors Degree
Experience
8 years

Top Skills

Speaking

Customer Support

Email Support

Summary

I have 8 years experience with customer service and technical support. I started with Convergys and worked as an account executive and my main job was to help customer with their billing concerns. Then I worked for JPMorgan Chase as a customer service specialist under retail and telephone banking then I was later on promoted to a Senior Specialist I and was assigned to Online tech Support and at the same time work as an Online Escalation specialist.

I am mostly skilled with computers and Softwares. Settings up desktops and upgrading hardwares and Software. I am a typical technical guy.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance
Research
Transcription
Travel Planning
Recruitment Assistant
Personal Assistant
Appointment Setter

Advertising

Google AdWords
Amazon Product Ads
Bing Ads
Facebook Ads
Media Buys

Customer Service and Admin Support

Customer Support
Community Forum Moderation
Content Moderation
Email Support
Phone Support
Social Media Moderation
Tech Support

English Skills

Translation
Writing
Speaking
Tutoring Teaching

Finance and Management (Virtual Accountants)

Xero
Quickbooks
Investment Researching
Accounting
Bookkeeping
Business Plans
Financial Analysis
Financial Forecasting
Inventory Management
Financial Management
Payroll
Strategic Planning
Tax Preparation

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