I have 8 years experience with customer service and technical support. I started with Convergys and worked as an account executive and my main job was to help customer with their billing concerns. Then I worked for JPMorgan Chase as a customer service specialist under retail and telephone banking then I was later on promoted to a Senior Specialist I and was assigned to Online tech Support and at the same time work as an Online Escalation specialist.
I am mostly skilled with computers and Softwares. Settings up desktops and upgrading hardwares and Software. I am a typical technical guy.