My name is Milan, a highly-skilled freelancer from the Philippines. I started my home-based career back in 2013 as a Data Entry Specialist, Virtual Assistant, and all-around freelancer doing small projects. After this, I entered the BPO Industry as a Customer Service Representative working for several Western Accounts such as Netspend (Financial), AT&T (Telco), and the latest for Amazon (B2B) as a Seller Support and subsequently as a Subject Matter Expert. I also had experience as Professional E-Sports Gamer on PC for the game Dota 2.
I have a strong command of the English language in both speaking and writing. I am very exceptional when it comes to researching (Google), learning and applying processes, multi-tasking, and analysing. I am experienced in providing customer service through Phone, E-mail, and Chat. I am driven, passionate, and very inspired when it comes to bringing about positive change and direct impact to any venture. I firmly believe that any skills can be learned but it is having the right attitude and a positive mindset that can lead to success.
I am married and a father of one child. I am eager to start the year 2019 back where I first had my job experience, as a home-based freelancer. My hobbies include reading novels, playing video games, cooking, and exploring the world outside and within.
I look forward to working with you and thank you for reading.