I've been an expert in Customer Service for 4 years. I've been with different channels and multiple departments in Customer Service. I do take calls, answering emails and catering chat. I can do 80-90 Words per minute and I can handle 4-5 chats at the same time.
I worked closely with E-commerce for 4 years and I have experience in different platforms like Zendesk for the chat, email, phones, and Hootsuite for social media. I've been using those two platforms for 2 years which I can say I'm an expert for both platforms on top of that, I am also using Photoshop CC 2015 for photo editing. Most of the accounts that I have been with are based in the US, one in China which is in Alibaba, I have been with them for a year as chat support. The accounts that are based in the US are Meundies, Fivefour, and Shoedazzle which is Techstyle now.
Outside work hobbies, I love boxing and I do boxing when I hit the gym, I am an amateur rugby player here in Davao with the Davao durians and any kind of mix martial arts.