Customer Service Specialist / Virtual Assistant

Expected Salary:
$350.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
27
Gender
Male
Member Since
January, 2019
Education
Associates Degree
Experience
4 years as a Customer Service Specialist

Top Skills

Speaking

Tutoring Teaching

Customer Support

Summary

I've been an expert in Customer Service for 4 years. I've been with different channels and multiple departments in Customer Service. I do take calls, answering emails and catering chat. I can do 80-90 Words per minute and I can handle 4-5 chats at the same time.

I worked closely with E-commerce for 4 years and I have experience in different platforms like Zendesk for the chat, email, phones, and Hootsuite for social media. I've been using those two platforms for 2 years which I can say I'm an expert for both platforms on top of that, I am also using Photoshop CC 2015 for photo editing. Most of the accounts that I have been with are based in the US, one in China which is in Alibaba, I have been with them for a year as chat support. The accounts that are based in the US are Meundies, Fivefour, and Shoedazzle which is Techstyle now.

Outside work hobbies, I love boxing and I do boxing when I hit the gym, I am an amateur rugby player here in Davao with the Davao durians and any kind of mix martial arts.

Skill Rating

Admin & Office (Virtual Assistant)

Research
Transcription
Travel Planning
Personal Assistant
Recruitment Assistant
Admin Assistant
Appointment Setter
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance

Advertising

Amazon Product Ads
Facebook Ads
Google AdWords
Media Buys
Bing Ads

Customer Service and Admin Support

Content Moderation
Customer Support
Social Media Moderation
Community Forum Moderation
Phone Support
Tech Support
Email Support

English Skills

Speaking
Translation
Writing
Tutoring Teaching

Finance and Management (Virtual Accountants)

Payroll
Business Plans
Financial Analysis
Financial Forecasting
Financial Management
Inventory Management
Bookkeeping
Strategic Planning
Tax Preparation
Investment Researching
Quickbooks
Xero
Accounting

Graphics and Multimedia

Recording Audio
Shirt Design
User Interface Design
Video Editing
Web page Design
Logo Design
Graphics Editing
3D Modeling
Animation Specialist
Podcast Editor (Audio Editor)
Print Design

Marketing and Sales

YouTube Marketing
Affiliate Marketing
Classified Ads Marketing
Direct Mail Marketing
Email Marketing
Lead Generation
Mobile Marketing
Sales Representative
SEM
SEO
Social Media Marketing
Telemarketing
Video Marketing
Facebook Marketing
LinkedIn Marketing
Instagram Marketing
Craigslist Marketing
Twitter Marketing

Professional Services

Real Estate Services
Medical Services
Legal Services
Architectural and Engineering Services

Project Management

Web Development Project Management
Writing Project Management
Design Project Management
Marketing Project Management
Other Project Management
Software Development Project Management

Software Development / Programming

iOS development
Python
Ruby on Rails
C#
ASP.NET
Software QA Testing
Desktop Applications
Game development
Android development

Writing

Creative Writing
Copywriting
Ghost Writing
Blogging
Web Content Writing
Technical Writing
Editing Proofreading

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