10 years of Business Process Outsourcing industry experience in the field of customer service, technical support, and virtual assistance/project management for American-owned multinational companies.
I get it. You want to expand your business, and you desire to make those NEW BUSINESS ideas come into REALITY.
Don't hold your ideas back, start NOW. I want to add value to your business.
You might be a busy business owner/solopreneur who needs a team you can trust to delegate those boring admin tasks you don't have time for, so you can focus on the important aspects of your life.
So... Why ME? My goal is to help you Get Things Done!
I have experience in doing/using the following:
⚡Data entry using Microsoft Office 365, Google Docs, Google Sheets, Google Slides, Google Forms, etc. ⚡Google Workspace (G Suite) ⚡Utilize project management tools such as Asana, Monday, Trello, and Niftypm ⚡Create tickets and respond to client inquiries using these Customer Relationship Management (CRM) tools: ✅Salesforce ✅Zendesk ✅Freshdesk ⚡Basic usage of GoHighLevel (Updating of user permissions and messaging clients) ⚡Utilize Five9 and RingCentral for inbound & outbound phone calls ⚡Create and edit basic graphic content using Adobe Photoshop & Canva ⚡Social Media Management: Creating captions/posts on these social media platforms: Facebook, Instagram, Youtube, Twitter, LinkedIn, and Pinterest. ⚡Run Facebook ADS ⚡Schedule Posts using Buffer, Later, and Tailwind tools ⚡Video Editing ⚡WordPress website management using Elementor (create a domain and subdomain from cPanel, upload blog posts, update plugins, widgets, etc.) ⚡Manage Shopify account. Search and list products(SEO Optimized descriptions) & install plugins ⚡Web research ⚡Lead Generation ⚡Transcription of audio and video files to text ⚡YouTube SEO Research Tools such as TubeBuddy, vidIQ, Google Trends, and Keyword Surfer ⚡Chatbot setup using Botsify
Feel free to get in touch if you are interested in any of these services. I'd love to hear from you.