Graduated with very good scholastic records and now with extensive call center experience for key players in telecommunications, Finance (Accounting: Credit and Collections) and e-commerce verticals in the growing Business Processing Outsourcing Industry. Possess a strong leadership, motivational and coaching skills, Result-driven and people oriented. Have an eye for detail and analytical bent. Established key performance goal to efficiency levels, quality thresholds and other metrics. Patient, Hardworking, Effective, Efficient and eager to learn. Can build a strong and professional relationship to my business partners.