Customer Service and Sales Specialist | VA

Expected Salary:
$800.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
30
Gender
Female
Member Since
July, 2021
Education
Associates Degree
Experience
4

Top Skills

Research

Speaking

Customer Support

Summary

I am Alyssa, and Customer satisfaction is my number one priority.

I specialize in delivering quality service. As a professional in the BPO sector for three years, I currently work from home doing customer support through phone, chat and email for various service accounts, such as answering customer questions, providing after-sales support, and doing basic technical troubleshooting of the product.

My skills in most areas are excellent under minimal supervision, and I can complete a project quickly and accurately. Excellent communication skills, critical thinking, creativity, and thriving under pressure are a few of my strong points. Maintain a high level of professionalism, patience, efficiency to minimize dissatisfaction and increase customer loyalty.

I am an English speaker born and bred in the Philippines. There is a dedicated space in my home that is free of distractions and noise, as well as a laptop and a high-speed internet connection so that I can accomplish most of my tasks without being interrupted. As a professional, I take my work seriously. I am a good woman with a big heart. You can trust me with your business.

Skills: Customer Service Social Media Management Data Entry Scheduling Graphic Designing Online/Web Researching * 40 WPM with 98% accuracy

Applications, Tools, and Websites that I use: Google Sheets Microsoft Word Microsoft Excel Microsoft Teams Canva Outlook * Social Media Sites: Facebook | LinkedIn | Twitter | Instagram

I appreciate you taking the time to read my profile. I look forward to talking to you about how we could be successful together.

Your Customer Service Expert, ALYSSA MAE V.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Quality Assurance
Research
Transcription
Travel Planning
Appointment Setter
Personal Assistant
Recruitment Assistant

Customer Service and Admin Support

Tech Support
Community Forum Moderation
Content Moderation
Customer Support
Email Support
Phone Support
Social Media Moderation

English Skills

Tutoring Teaching
Speaking
Translation
Writing

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