Customer Service and Sales Representative

Expected Salary:
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Member Since
July, 2021
Bachelors Degree
4 Years

Top Skills

Sales Representative

Customer Support

Phone Support


Executive Customer Sales Specialists Akron iCommerce LLC | July 2021 - September 2021 | Part-Time (Medical Supplier - Covid 19 Related Products) B2B Appointment Setter - American Clients Email Marketing on Marketplace -Other International Clients Lead Generation - Hospitals Data Entry task through Google Sheets, Google Docs, Microsoft Word, and Excel. B2B Sales Representative Mind-Set Management | May 2021 - June 2021 | 1 Month Contract (Business Development Firm - SEO, Website and Shopify Developer) B2B Outbound Sales / Phone calls B2B Appointment Setter / Email Daily reports through Google Sheets Lead Generation Customer Sales Representative Inspiro Dumaguete | BPO | May 2020 - May 2021 (E-Commerce Retail Account - LTD Commodities) Taking Order Calls/Order Entry Cold Calling Appointment Setting for Perks Program subscription Order Status/Shipment Tracking Customer Support - Phone/Chat/Email Customer Service Role - Product and Services Complaints, Processing of Replacements, Refunds, and Returns Upselling Products Billing Roles - Pre-Authorization, Cash Discrepancies, and Credit limits Sending catalog for prospects. Customer Service and Technical Representative Qualfon Dumaguete | BPO | November 2016 - March 2020 (Telecommunications Account - Straight Talk Wireless) Activation, Reactivation, Upgrade of Mobile Phones Technical troubleshooting role - Unable to make/receive calls, cannot send/receive SMS, Data issues, Voice Mail issues Order Entry/Sales - Mobile phones, Hotspots, Home phone Order Status/Shipment Tracking Service Plan Refills Phone number porting Customer Support - Phone Customer Service Role - Phone and Sim Replacements, Refund Ticket Creation Processing Carrier Billing Role Taking Corporate or Managerial call escalations. Data Entry Task for weekly reports

Skill Rating

Admin & Office (Virtual Assistant)

Data Entry
Email Management
Appointment Setter

Customer Service and Admin Support

Customer Support
Tech Support
Social Media Moderation
Phone Support
Email Support

English Skills


Marketing and Sales

Social Media Marketing
Sales Representative
Lead Generation
Email Marketing

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