Virtual Assistant/Customer Service

Expected Salary:
$600.00/month
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Age
27
Gender
Female
Member Since
July, 2021
Education
Bachelors Degree
Experience
7 years

Top Skills

Data Entry

Customer Support

Phone Support

Summary

I have been working in the customer service industry for 7 years. I have handled several accounts from billing to online proctoring. I handled both voice and non-voice accounts. I am exposed to admin tasks during my managerial years. I was promoted as a team supervisor and also as an assistant campaign manager. Both positions give me a lot of experience in doing data entry, analysis, presentation, scheduling, and tickets. The late last year 2020, I was able to get a VA job for a client that has a cleaning company. I was scheduling customers who wanted to clean their house and partner it with our available employees. I was also doing data entry for the receipts and labor hours. I am knowledgeable with Excel, Microsoft Office, Powerpoint, Slack, Trello, Air Table, Zendesk, and open phone. I am very detail-oriented and always willing to push myself in everything that I do.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance
Research
Transcription
Travel Planning
Appointment Setter
Personal Assistant
Recruitment Assistant

Customer Service and Admin Support

Email Support
Phone Support
Social Media Moderation
Tech Support
Community Forum Moderation
Content Moderation
Customer Support

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