Virtual Assistant

Expected Salary:
$600.00/month

Employment Type:
Full Time

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Basic Information

Age

Gender

Female

Member Since

September, 2021

Education

Bachelors Degree

Experience

5 years and 9 months

Top Skills

Customer Support

Data Entry

Email Management

Summary

Sutherland Global Services, Customer- Service Representative November 2014 - March 2016 ● Assisting customers regarding inquiries and billing transactions on their Debit Card ● Understanding the importance of Customer satisfaction by providing customers with a quality of service that exceeds their expectations

FGC Plus Corporation- Customer Service Representative (March 2016 - October 2016) ● Assisting customers, Hotel concierge and Airport staff regarding booking shuttle services pickup from Airport to Hotels and Vice Versa (Twin America - Go Airlink)

FGC Plus Corporation- Virtual Assistant (May 2017 - July 2021) ● Facility coordinator that handles Nursing Homes Medical Supplies, claims and inquiries ● Help Nursing Homes billed their patient's supplies to Medicare B and other Insurances ● Data-Entry, Gathering Documents, Generate reports, Checking Electronic Medical Records (PCC, SigmaCare and etc.) ● Do Monthly reports

Skill Rating

Admin & Office (Virtual Assistant)

Data Entry

Email Management

Customer Service and Admin Support

Customer Support

English Skills

Speaking

Writing