Virtual Assistant

Expected Salary:
$800.00/month
Employment Type:
Freelance
Facebook Connected
Public ID Verified

Basic Information

Age
39
Gender
Female
Member Since
September, 2021
Education
High School Diploma
Experience
12

Top Skills

Data Entry

Admin Assistant

Research

Summary

Hello, I'm Eden from the Philippines. I'm a freelance Virtual Assistant, Customer Service Specialist, Technical Support Expert, and Social Media Manager. I have 12 years of experience providing Technical Assistance in a call center. Got promoted as a Team Leader and experience in managing up to 15 direct reports at a time for almost 3 years. I have fully developed skills that will be able to make one business continuously grow. I have worked for big companies and consistently provided excellence beyond expectations. I always become an asset to the company I am working for.

● Great Technical and Customer Service Support (Call, Email, and Chat) ● Web research using search engines like Google, IE, Bing, etc. ● Microsoft Applications ( Outlook, Excel, PowerPoint, MS Word, Microsoft Teams/OneDrive/SharePoint) ● Gmail and other email applications ● Google Applications ● Communications apps like Skype, WhatsApp, Telegram, Discord, Hangouts, FB messenger, etc. ● Project management software ( Tradify, HubSpot, Asana, Evernote, Google Docs, Dropbox ) ● Canva ( Basic Photo Design and Editing ) ● Xero ● Simpro ● Global Support for Remote desktop ( Team viewer, GoToAssist, Cisco Jabber, Zoom, Cisco WebEx, Skype ) ● Account Management ( Active Directory, Microsoft admin center, Azure Active Directory ) ● Hardware troubleshooting ( Laptop, Desktop, and Printer )

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Event Planner
Quality Assurance
Research
Personal Assistant

Customer Service and Admin Support

Phone Support
Social Media Moderation
Tech Support
Customer Support
Email Support

English Skills

Speaking
Tutoring Teaching
Writing
Translation

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