Bookkeeping and Customer Service Chat/Email/Call

Expected Salary:
$800.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
28
Gender
Female
Member Since
September, 2021
Education
Bachelors Degree
Experience
6 years

Top Skills

Customer Support

Personal Assistant

Email Management

Summary

Accounts Payable Analyst • Century Pacific Food, Inc.• October 31 – December 31, 2014 Processing of Payment to Suppliers weekly – this includes Raw Materials and Services such as Freight and Rental.

Raw Material Analyst • Century Pacific Food, Inc. • January 1, 2015 –February 29, 2016 Determining usages of Raw Materials monthly; Identify variances or spoilages and what causes it and how to possible eliminate the causes; Balance Sheet Analysis and Other necessary record keeping.

Finished Goods Analyst • Century Pacific Food, Inc. • March 1, 2016 – September 2017 Consolidating expenses pertaining to manufacturing costs for FG cost revaluation; Determining Finished Goods and WIP movement through checking ERPLn system; Export Sales counterchecking of reports; Responsible in making entries related to Inventories.

Municipal Financial Analyst • DSWD: KALAHI CIDDS NCDDP • September, 2017 – December 2018 Primarily responsible in training community volunteers on financial management and fiduciary processes; assisting and providing Technical Assistance community volunteers in setting-up systems and processes for community-based finance management and fiduciary control, and; exercising QA and QC directly, over financial transactions relative to the request for, release and accounting of community grants. 

Customer Support Representative • EperFormax BPO contact centers • February 2019 - September 2021 Equipped not just by the product knowledge but most importantly trained to converse and relay necessary information to the each members (Call/Email/Chat) on how to resolve their issues in simplest and quickest way possible and making them feel valued.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance
Research
Transcription
Travel Planning
Recruitment Assistant
Personal Assistant
Appointment Setter

Customer Service and Admin Support

Email Support
Customer Support
Phone Support
Tech Support
Community Forum Moderation
Content Moderation
Social Media Moderation

Finance and Management (Virtual Accountants)

Financial Forecasting
Financial Management
Strategic Planning
Tax Preparation
Xero
Quickbooks
Investment Researching
Payroll
Financial Analysis
Inventory Management
Bookkeeping
Accounting
Business Plans

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