I was an experienced customer service representative for a call center, I have worked for a logistics company for 4 years and started as a domestic CSR for US and Australian customers and then I was promoted to an international agent. I handled customer queries from packaging an item, shipping a package, scheduling a pick up, tracking them up until the delivery.
After working there I decided to work in Qatar, I have worked for a Telecommunications Company for 2 years. I was part of a team who manages an offshore call center who caters to customers who are in Qatar, I also manage their escalations. I have also worked for an IT company as a business coordinator.
I have spent 3 years in Qatar before deciding to go back to the Philippines, I have worked at an ESL company for 2 years to teach english language to students.