Personal Virtual Assistant in Swift Group Industries Pty Ltd(October 2020 - Present) - Part Time Manage and create contents to all social media platforms for both business and personal (linkedin, facebook page, instagram, pinterest, tiktok and youtube) Create graphics for digital marketing using canva and adobe Calendar management in google suite Video editing using vimeo and clideo Simple website design using elementor Email marketing using mailchimp *Create and manage shopify websites and online store
General Virtual Assistant for Real Estate Agent (April 2020 - June 2021) - Part Time Managed and build contact lists. Prepared customer spreadsheets and keep online records. Social media marketing and management Made Sold and Just Listed letters for properties. Email and Calendar Management Generated marketing qualified leads that are processed as new opportunities and send to the sales team in CRM system Maintained and updated an accurate log of activity in CRM system Entered customer and account data from source documents within expected time frames. *Made Sold and Just Listed letters for properties.
Customer Excellence and Support in Karl Winters (November 2020 - January 2021) - Part Time Customer service Lead generation (Ig, Facebook, Linkedin) *Email Management
Guest Support Supervisor in Marco Polo Plaza Cebu (March 2016 - October 2020) - Full Time Assigned room attendants their duties and inspected work conformance to prescribed standards of cleanliness. Investigated complaints regarding housekeeping service and equipment and took corrective actions Obtained list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Coordinated works activities among departments. Conducted orientation training and in-service training to explain policies, work procedures and to demonstrated use of maintenance and equipment. Inventory management of all stocks to ensured adequate supplies. *Performed admin task related to work
Housekeeping Supervisor and Property Custodian in Alicia Tower Residences (July 2014 - February 2016) Full Time .• Established an effective bond with team members and ensure proper flowing of communication between the team members, superiors and other department. • Inventory in charged for receiving and releasing of all stocks needed for the entire building.
Housekeeping Coordinator in Sugbutel Family Hotel (May 2013 - April 2014) Full Time * Supervised cleaning personnel and ensure that they were able to clean and maintain all facilities, room & bed, public areas, and other rentable in the hostel.
Management Trainee in Riverview Hotel (March 2012- September 2012) - Full Time • Handled different job scopes rotating in various departments and was trained to study existing work processes.
Customer Service Representative in Philcopy Corporation (May 2010 - December 2011) - Full Time • Able to hone my computer and phone skills with a basic to advanced computer skills, and possess high-level of office skills.