I volunteered as a Nursing aide in Zamboanga del Norte Cooperative Hospital for 3 months back 2009, my job is to assist patients and nurses. From February 28, 2013, to November 28, 2014, I work as a Laboratory aide in Geronimo Diagnostic Clinic my job is to assist and help customers or patients with certain information and assist them with their inquiries. Then from February 7, 2017, to December 20, 2018, I joined Concentrix/Convergys Philippines Inc. as a Customer Support Associate for almost 2 years. My job is to manage a large number of incoming phone calls, identify and assess customer's needs to achieve satisfaction, then provide accurate, valid and complete information by using methods and tools. Lastly, on January 6, 2019, up to the present I work as a Home-Based-e-Educator in 51Talk for almost 3 years. My job is to provide a fun learning experience for young Chinese learners and encourage students' participation to keep them active in learning.