Before I started exploring the digital world, I have more than 10 years experience as an Administrative Assistant, working from a private xompany to the government office.
I started as a Content Creator VA/Administrative Assistant VA/Customer Service VA last 2019.
As a Content Creator, I am responsible for managing social media accounts, including Facebook, Twitter, Instagram, and Pinterest. I conduct research on industry-related topics for the client.
I edit and proofread copy for content before publication. I conduct keyword research and use SEO guidelines to optimize content.
I promote content on social networks and monitor engagements using Insights and Analytics of the social media platform.
I compose original content and engage with an audience of nearly 267,000 followers across multiple platforms.
I create graphic and video content using Canva, Photoshop, Filmora, Adobe Premiere Pro, and Lumen5.
As an Administrative Assistant VA, I manage the daily, weekly and monthly reporting of insights and other tasks assigned to me, including updating of email sheets.
As a Customer Service VA, I respond to customer concerns through Zendesk, a helpdesk tool app.