Hi, my name is Gerald, but you can call me Jay. As far as educational attainment is concerned. I'm a college undergraduate at UM as a Hotel and Restaurant Management. In regards to my work experience, my first job was in the bpo company. I have almost 1 year bpo experienced and my account was Car insurance. So basically we used to deal with customers and we are giving them a discount and sending updating quotations so that they can look at the rates first and discuss the best options for their car insurance. my previous experienced taught me a lot about how to deal with a customer, developed my strong problem skills, and polished my communication and listening skills. Since it was a commission-based account I’m looking for the opportunity to get a long-term career job. And looking forward that to showcase in your company my skills and dedication to work with professionals.