Career Graph ➢ Receptionist Ontime Group Government Services- Dubai, January 2021 until present • Serve Visitor by greeting, welcoming, directing and announcing them appropriately. • Answer, screen and forward any incoming phone calls while providing basic information when needed. • Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone, shredding machine and photocopy machine. • Complying with procedures, rules and regulations on keeping a safe and clean reception area. • Received payments from customers via cash or credit cards. • Operate POS to make Invoice, Receipt and Sales Order. • Managed daily and weekly report and reconciliation. • Sorting, counting and wrapping currency and coins. • Balancing cash in, credit card or bank transfer every day. ➢ Front OfficeAdministration Sheikh Mohammed Bin Rashid Al Maktoum Centre for Cultural Understanding - Dubai, January 2019 – December 2020 • Greet and welcome guests in person and on phone providing them with a positive impression. • Performs administrative duties: responsible in reading and sorting mails and emails, schedules appointments, book guest reservation, • Attends phone calls professionally and directs them to the appropriate person or department. • Manually insert booking in SalesForce from, email, phone calls, online booking, Viator, GetYourGuide by the guests. • Greets, welcoming and assisting guests who booked in our programs. • Called on warm/cold customer leads in order to interest them in our programs. • Managed the daily report and reconciliation. • Attending staff meetings as required. • Maintains safe and clean reception area by complying with procedures, rules, and regulations. REFERENCES AVAILABLE ON REQUEST RIZZA SALAO ADRIANO - CURRICULUM VITAE ➢ Front Office AdministrationAssistant Sheikh Mohammed Bin Rashid Al Maktoum Centre for Cultural Understanding - Dubai, September 2016 – January 2019 • Welcoming visitors by greeting them in person or on the telephone. • Assisting in doing reconciliation report. • Prepare daily sheets program. • Offering and giving beverages to the client. • Assisting in basic bookkeeping duties and maintaining petty cash spreadsheet. • Maintaining the cleanliness and neatness of the front office ➢ Archivist Sheikh Mohammed Bin Rashid Al Maktoum Centre for Cultural Understanding - Dubai, July 2016 – December 2020 • Prepares miscellaneous weekly report for management using MS Excel • Checks data according to employee’s requirements. • Scanning documents. • Scanning business cards. • Printing documents. • Handling all the contacts from SalesForce, Business Cards, Email and etc.