Quality Auditor (Process Executive 2) QA for SEM Pro-Active Optimization (August, 2017 - February 06, 2018) Ensures that the cases are optimized accordingly by the process executive agents. Provides assistance to process executive agents in optimizing cases. Disseminates information and possible resolutions to cases’ inquiries. Process Executive SEM Pro-Active Optimization (3 months – August, 2017) Verifies client's business information based on their websites or business profile provided. Ensures that the contact numbers and all other necessary information are appropriate in order for their business to receive not only clicks on their websites but also good impressions and calls. SEM Plus Initial Build (7 months) Verifies client's business information based on the provided specific reference. Ensures all information are appropriate based on the given reference in order for their business to receive not only clicks on their websites but also good impressions and calls. Closer/Proofer- Pioneer (5 years and 1 month) Closes and proofs the directories' lay-out before it can be brought into a print-ready condition. Checks discrepancies that a directory may have and reports it to the BP coordinator.
Book Production Coordinator–Pioneer (5 years and 1 month) Receives and process workloads from the client for production through other necessary files and documents needed for production. Assigns tasks to the closers and proofers and in the preparation of files for spreadsheet records of any issues of the directories by coordinating and communicating with the client and the team through email.