Virtual Assistant

Expected Salary:
$200.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
Not Specified
Gender
Female
Member Since
October, 2021
Education
Bachelors Degree
Experience
3 years

Top Skills

Medical Services

Real Estate Services

Admin Assistant

Summary

2020 up to present - Real Estate Company - Cold Caller

2018 - 2020 - YourRemoteAssistant - Executive Virtual Assistant for LLP Data Entry to CRM (Pipeline) Email Management / RSVP, Calendar Management, Appointment Setter, Some Inbound/Outbound calls performed at RingCentral for transactions/ Appointments etc,. AD HOC Tasks. Finished Product: Entered Data in Pipeline. Responded to RSVP, created Business Card PRIO: Set an appointment thru microsoft 360. Made phone calls at RingCentral / Transcribe phone calls and texts Send Calendar Schedule / Organized Calendar for all the staff.

eCommerce as a Virtual (Remote) Assistant Admin Assistant + Data Entry + Email Management + Cash Validation Sales Data entered to Shopify. Roles are: Reporting Sales, Customer Service thru Email, Data Entry/Listings several platforms such as: Tradesy, LePrix, Vestiaire, 1stDibs, eBay. Cash Review - thru Affirm / Paypal / Signifyd etc./ Creating Tickets at Zendesk for Order Fulfillment/ Returns/ Cancellations etc..

Finished Product: Managed Email as Admin for R***g. Listed more than 700 items each in: eBay, Rebag, Tradesy, Rebag, Leprix, Poshmark and Vestiaire for 2 years. Processed Sale - entered thru Shopify Processed Cash Review thru Signifyd, Affirm, Paypal. Sent Traffic Ticket at Zendesk for Order Fulfillment/ Returns / Cancellations/ Answered more than 2000 emails with questions about the products listed above. Research through Shopify and enter the item number, edit pictures and report it in a spreadsheet. AD HOC.

(Customer Support, Chat & Email Support)
Appointment Setter, Email management, Calendar Management, Spreadsheet Data Entry. Finished Product: Responded to emails at Intercom. Responded to texts at Sonar. Assigned calls from Callrail, Call Tools etc. Set an appointment in Google Calendar.

I have a total of 8 years and 9 months experience in BPO as a Customer Service Representative and I have been an asset to all the companies that I worked for. I am confident that I am the best candidate for your vacancy.

2017 - 2018 - IQOR almost 2 years - Customer Care, Sale Specialist, Billing and Technical support duties for more than a year and was promoted and UPSKILLED to technical support CSR II (Customer Service Representative II (United States - EST)

2015 - 2017 - UBIQUITY Global Services 2 years - Financial Account - My role was taking care of the banking and financial problems of the customer for

2010 - 2015 - TELETECH 5 years. The 2nd call center experience I had was with Telstra (AUSTRALIA) a TELECOMMUNICATIONs Company. I was assigned as a Billing Consultant with Sales Specialization. I was promoted and UPSKILLED to CSR II (Customer Service Representative II with Technical Upskill).

2009 - 2010 - TELEPERFORMANCE more than 1 year. My first call center experience. I was with Priceline for Hotel Bookings.

Skill Rating

Admin & Office (Virtual Assistant)

Human Resource Management
Personal Assistant
Recruitment Assistant
Appointment Setter
Travel Planning
Transcription
Research
Quality Assurance
Project Coordinator
Admin Assistant
Data Entry
Email Management
Event Planner

Customer Service and Admin Support

Community Forum Moderation
Content Moderation
Customer Support
Email Support
Phone Support
Social Media Moderation
Tech Support

English Skills

Translation
Tutoring Teaching
Writing
Speaking

Marketing and Sales

Affiliate Marketing
Direct Mail Marketing
Email Marketing
Lead Generation
Mobile Marketing
Sales Representative
SEM
SEO
Social Media Marketing
Telemarketing
Video Marketing
Facebook Marketing
Craigslist Marketing
Instagram Marketing
LinkedIn Marketing
Classified Ads Marketing
Twitter Marketing
YouTube Marketing

Professional Services

Medical Services
Real Estate Services
Architectural and Engineering Services
Legal Services

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