Project Management | Virtual Assistant

Expected Salary:
Employment Type:
Facebook Connected
Public ID Verified

Basic Information

Not Specified
Member Since
October, 2021
I did not graduate from high school
8 years

Top Skills

Project Coordinator

Quality Assurance



Hi, my name is Gayle! I have eight years of accumulated working experience as a PMO Analyst/Project Coordinator both in the corporate world (Accenture and Grundfos IS) and as a Virtual Assistant outside Upwork. I decided to work as a freelance Virtual Assistant in 2017 for a Management Consulting Solutions and an E-Commerce company for almost two years, where I was able to apply my PMO knowledge and gain new skills as a Virtual Assistant simultaneously.

I can help your business with my areas of expertise below:

I. PROJECT MANAGEMENT - Process Documentation and Improvement - Status Reporting and Project Dashboards - Manage tickets in ITSM tools (ServiceNow, Service Manager, RTC) - SharePoint Administration (creation of lists, libraries, surveys, document inventory, and basic workflows) - Review and proofread web content, social media posts (Facebook, Instagram, LinkedIn), sale sheets, coaching materials, workbooks, and worksheets - Spearhead meetings with different teams to ensure all projects and goals are on schedule - Transmit essential project details and requirements to internal team members - CRM Management (Microsoft Dynamics 365, Zoho) - Lead Generation - Basic knowledge in Reports and Data Analytics using Power BI - Attending internal and external meetings to discuss essential project updates

II. ADMINISTRATIVE - All-round Virtual Assistant - Intermediate knowledge in Microsoft Office (Excel, Word, PowerPoint, Outlook, Adobe Acrobat) - Editing and Proofreading - Knowledgeable in G-Suite tools - Data entry - Web research

III. APPLICATIONS AND SOFTWARES - High level of competence in MS Excel (graphs, charts, pivot, standard formula functions, VLOOKUP) - Google Suite - Basic knowledge in SAP - Basic knowledge in MS Visio - Basic knowledge in Microsoft Project

IV. PROCUREMENT - Verify and prepare purchase orders (PO) - Knowledgeable in purchasing software/tools like SAP and Shopify - Product Research - Updating and maintaining purchase sheet log

V. RESOURCE MANAGEMENT - Facilitation of new joiners, leavers, and transfer resources to ensure a smooth transition to a new role - SharePoint Administration (adding users, controlling access to document libraries, and setting permissions) - Peer Review (to reduce rework and improve data quality on deliverables) - Time Entry (tracking, compliance, reconciliation, and creation of report)

VI. TEAM COLLABORATION AND COMMUNICATION - Skype and Skype for Business - Microsoft Teams and Planner - Slack - Zoom - Google Meet/Hangouts

VII. OTHER RELEVANT SKILLS - Basic knowledge in HTML, CSS, and JavaScript

If you still haven’t noticed, I am a Jill of All Trades. I am self-motivated, love new challenges, and like to figure things out on my own. I am always willing to be trained to improve or gain new skills to help your business. I am looking for a company to utilize the skills I acquired during the years in different facets of the industry in creating solutions for challenging business problems while meeting my professional goals.

If you feel that I can help you, do not hesitate to contact me to discuss how we can be partners in achieving success.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance
Travel Planning

Customer Service and Admin Support

Social Media Moderation
Email Support
Content Moderation

English Skills

Tutoring Teaching

Marketing and Sales

Lead Generation

Project Management

Other Project Management
Writing Project Management


Creative Writing
Editing Proofreading
Technical Writing

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