Virtual Assistant

Expected Salary:
$400.00/month
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Age
35
Gender
Female
Member Since
October, 2021
Education
Bachelors Degree
Experience
15

Top Skills

Data Entry

Speaking

Tutoring Teaching

Summary

Utalk, Phils. (Dec 6, 2019 – Sept.30, 2021) • Certified ESL (English as Second Language) Teacher

51Talk, Phils. (April 3, 2019 – Dec. 5, 2019) • Certified ESL (English as Second Language) Teacher

Concentrix (June 12, 2018 – April 1, 2019) • Technical Support Advisor (mobile services)

TeleTech, Philippines (Nov 6, 2015 – June 11, 2018) • Resolve Escalation Officer (3rd post - Handled technical escalations and complaints for all lines of businesses) • One Resolve Chat Technical Support (2nd post - ADSL, Fiber, Wireless Broadband and Landline services) • Technical Support Representative (1st post - ADSL & Fiber services)

Acquire Asia Pacific, Inc. (Feb 20, 2012 – Nov 2, 2015) • Provisioning Officer (final post - Back-office support; liaison officer between on-shore leaders and the off-shore managers.) • Platinum Specialist/ Customer Relations Officer (3rd post - Handled escalations &/ supervisor calls and assisted VIP customers.) • Mobile Specialist (2nd post – mobile services) • General Enquiry Representative (1st post - Mobile, ADSL services)

Teleperformance, Inc. (July 19, 2010 – Feb 13,2012) • Customer Service Specialist (2nd post - ADSL & Wireless broadband services) • Technical Support Specialist (1st post -ADSL & Wireless broadband services)

Orchid Cybertech Services, Inc. (Nov 3, 2008 – Nov 4,2009) • Customer Service Consultant (mobile services)

Teleperformance, Inc. (May 5, 2007 – Sept 29, 2008) • Customer Service Consultant (mobile services)

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry

Customer Service and Admin Support

Email Support

English Skills

Speaking
Tutoring Teaching

Marketing and Sales

Facebook Marketing

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