Customer Service

Expected Salary:
$250.00/month
Employment Type:
Freelance
Facebook Connected
Public ID Verified

Basic Information

Age
37
Gender
Female
Member Since
October, 2021
Education
Bachelors Degree
Experience
13

Top Skills

Admin Assistant

Quality Assurance

Transcription

Summary

Customer Service Assistant Vice President (E*TRADE Financial)

• Lead and managed a team of multi-skilled Financial Services Representatives during the overnight hours to sustain the 24 x 7 Customer Service operations. • Developed and implemented initiatives that will build employee morale, drive performance, and consistently improve customer experience. • Regularly performed Hiring Manager Interview as the final process of recruitment operation for Customer Service.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance
Research
Transcription
Travel Planning
Appointment Setter
Personal Assistant
Recruitment Assistant

Customer Service and Admin Support

Community Forum Moderation
Tech Support
Social Media Moderation
Phone Support
Email Support
Customer Support
Content Moderation

English Skills

Tutoring Teaching
Speaking
Translation
Writing

Writing

Editing Proofreading
Creative Writing
Copywriting
Blogging
Web Content Writing
Technical Writing
Ghost Writing

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