I am looking for a secure and responsible employment position that will allow me to completely utilize my expertise and skills while also making a substantial contribution to the company's development.
I'm an expert in taking inbound and outbound calls with a combined of 3 years of experience from Top BPO healthcare companies. I am familiar with HIPAA guidelines and medical insurance terms.
I previously worked as a Claims and Benefits Specialist in a Health Insurance company where I provide rejection or denials to providers and provide them alternative solutions in order for their claims to be processed.
I also worked as a medical record retrieval specialist where I call facilities to follow up with medical records requests for life insurance, disability insurance, and legal requests.
Also, I have 2 years of experience as a billing specialist where I review invoices and making payments online or through phone calls.
I always make sure to provide extra mile service to customers or clients. If you do hire me, I will do my best to exceed your expectations.