Email Support/Podcast Editor/Content Moderator

Expected Salary:
$1000.00/month
Employment Type:
Freelance
Facebook Connected
Public ID Verified

Basic Information

Age
31
Gender
Male
Member Since
October, 2021
Education
Bachelors Degree
Experience
11

Top Skills

Admin Assistant

Writing

Customer Support

Summary

8 years experience as Virtual Assistant Manager primary role is customer service email support. Aside from replying to the concerns and questions of customers via email, I also process refunds and cancellations, do bits of personal research of the client for his travels and hobbies.

1-year experience as a quality assurance manager. I was listening to calls and rate the agents so we can help them improve the quality of calls. I was tapped by our boss to do some HR work in hiring more QA specialists since the amount of work has been overwhelming.

1-year experience as an outbound sales agent on an office-based company. I was selling landing pages and some survey account when I was with the company.

Skill Rating

Admin & Office (Virtual Assistant)

Recruitment Assistant
Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance
Research
Transcription
Travel Planning
Appointment Setter
Personal Assistant

Customer Service and Admin Support

Social Media Moderation
Tech Support
Community Forum Moderation
Content Moderation
Customer Support
Email Support
Phone Support

English Skills

Translation
Writing
Speaking
Tutoring Teaching

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