Customer Service Expert with Shopify Experience

Expected Salary:
$1000.00/month
Employment Type:
Freelance
Facebook Connected
Public ID Verified

Basic Information

Age
25
Gender
Female
Member Since
November, 2021
Education
Bachelors Degree
Experience
4

Top Skills

Speaking

Writing

Customer Support

Summary

Hi! Thank you for viewing my profile. I am an experienced Customer Service representative and have over 4 years experience in the BPO industry. I've been promoted as an Escalations Representative in less than a year of stay with one of my previous employers.

Here are my specific skills: ✅ Phone Support ✅ Live Chat Support ✅ Email Support ✅ Technical Support ✅ Sales - Upselling ✅ Escalations and Retention ✅ Shopify Support Advisor ✅ Recruitment ✅ Email Marketing ✅ Familiar with Zendesk and Slack

I have strong communication skills, trustworthy and can definitely work under minimal supervision. I help my clients provide the best customer service experience to their customers by applying everything I've learned in this field. Working in the customer service industry since 2017 had me acquire skills which I am now very much happy to share to everyone who needs the services I can offer.

Feel free to send me a message!

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Personal Assistant
Recruitment Assistant

Customer Service and Admin Support

Customer Support
Email Support
Phone Support
Tech Support

English Skills

Speaking
Writing

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