Processing orders on Shopify ● Handling Amazon Seller Central for clients ● Generate up to 100 reviews on Amazon for different products and clients ● Used communication platforms such as Facebook Business, Manychat, Intercom and Ontraport ● Attracts potential customers by answering product and service questions ● Process orders, prepare correspondences, and fulfill customer inquiries to ensure customer satisfaction. ● Resolve product issues and customer complaints. ● Assist with placement of orders, refunds, or exchanges ● Keep records of customer interactions, process customer accounts, and file documents ● Provide accurate, valid, and complete information by using the right methods/tools ● Tracking of shipping status via UPS, DHL, USPS, etc. ● Shift schedule 8am to 4pm Pacific Standard Time