I have been working in the BPO industry for 6 years, I worked as Booking/Sales agent in a well known leisure search engine in United States. I worked as a Travel Advisor and travel appointment setter in famed travel agency in Australia. I worked also as technical support in top brand appliances in United States.
I am computer literate with 50 WPM with 99% accuracy and can speak English fluently. I am skilled in communicating with clients over phone and email. I have experienced taking outbound and inbound calls. I have experienced with live chat support. I am well trained in Avaya, HHI Connect, Voice Edge, Asana, Trello, Monday, Zendesk, HubSpot. I am eager to learn to use any new tools that get the job well done.
With my work experience, I can provide: admin tasks, communication skills, cold calling, writing, basic accounting skills, researching, appointment setting, online research, customer care, chat support, data entry and data management.
My good work ethics and a perfect blend of skills are my advantages in any job I am applying for. If you liked what you see on my profile, kindly send me an interview, I am just one invitation away.